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Bee Series by Synology
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Add-on Packages

Add functionality to your device with powerful collaboration, backup, communication, and management tools. Download and install Synology-developed and third-party packages directly from Package Center.

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osTicket

osTicket is an open source support ticket system. It is designed to help streamline support requests and improve customer support efficiency by providing staff with tools they need to deliver fast and effective support. It can seamlessly integrate inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

osTicket.com1.14.5-0140

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  • osTicket screenshots - 2
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Applied Models

  • FS series:FS6400, FS3600, FS3400, FS3017, FS2017, FS1018
  • SA series:SA3600, SA3400, SA3200D
  • 21 series:RS4021xs+, RS3621xs+, RS3621RPxs, RS2821RP+, RS2421RP+, RS2421+, RS1221RP+, RS1221+, DS1821+, DS1621xs+, DS1621+, DVA3221
  • 20 series:RS820RP+, RS820+, DS1520+, DS920+, DS720+, DS620slim, DS420+, DS420j, DS220+, DS220j, DS120j
  • 19 series:RS1619xs+, RS1219+, RS819, DS2419+II, DS2419+, DS1819+, DS1019+, DS419slim, DS119j, DVA3219
  • 18 series:RS3618xs, RS2818RP+, RS2418RP+, RS2418+, RS818RP+, RS818+, DS3018xs, DS1618+, DS918+, DS718+, DS418, DS418play, DS418j, DS218+, DS218, DS218play, DS218j, DS118
  • 17 series:RS18017xs+, RS4017xs+, RS3617xs+, RS3617RPxs, RS3617xs, RS217, DS3617xsII, DS3617xs, DS1817+, DS1817, DS1517+, DS1517
  • 16 series:RS18016xs+, RS2416RP+, RS2416+, RS816, DS916+, DS716+II, DS716+, DS416, DS416play, DS416slim, DS416j, DS216+II, DS216+, DS216, DS216play, DS216j, DS216se, DS116
  • 15 series:RS815RP+, RS815+, RS815, RC18015xs+, DS3615xs, DS2415+, DS2015xs, DS1815+, DS1515+, DS1515, DS715, DS415+, DS415play, DS215+, DS215j, DS115, DS115j
  • 14 series:RS3614xs+, RS3614RPxs, RS3614xs, RS2414RP+, RS2414+, RS814RP+, RS814+, RS814, RS214, DS414, DS414slim, DS414j, DS214+, DS214, DS214play, DS214se, DS114
  • 13 series:RS10613xs+, RS3413xs+, DS2413+, DS1813+, DS1513+, DS713+, DS413, DS413j, DS213+, DS213, DS213j, DS213air
  • 12 series:RS3412RPxs, RS3412xs, RS2212RP+, RS2212+, RS812RP+, RS812+, RS812, RS212, DS3612xs, DS1812+, DS1512+, DS712+, DS412+, DS212+, DS212, DS212j, DS112+, DS112, DS112j
  • 11 series:RS3411RPxs, RS3411xs, RS2211RP+, RS2211+, RS411, DS3611xs, DS2411+, DS1511+, DS411+II, DS411+, DS411, DS411slim, DS411j, DS211+, DS211, DS211j, DS111