Free client VPN access licenses

When to register additional free licenses

Each additional connection beyond the first requires registration of a free license.

Each Client VPN Access License allows one concurrent user account to use Synology SSL VPN, WebVPN, and SSTP, and is permanently valid upon activation. Every Synology product that supports VPN Plus comes with a free license. To add more concurrent user accounts at no additional cost, simply sign in to Synology Router Manager (SRM) as administrator to activate additional free licenses.

You can assign permissions to more user accounts than installed licenses. Accounts are given access on a first-come, first-served basis. When the license quota is reached, no more accounts will be given access until other accounts are disconnected from all Synology SSL VPN, WebVPN, and SSTP services.

Once a user account is connected to VPN Plus and starts using any of the three VPN features, it will be allowed to use any of the other features on the same or different devices at once without requiring extra licenses.

For the maximum number of concurrent connections for each product supporting VPN Plus, please refer to the specifications of each model.

Free VPN Plus client VPN access licenses cannot be transferred to another Synology product.

How to activate your free license

Log in to Synology Router Manager (SRM) as administrator, go to VPN Plus Server > License > Client VPN Access, and click Add License. A wizard will guide you through the activation process. Once completed, the license keys will be activated on your Synology product within 24 hours. An active internet connection is required throughout the process.
Each license key can be activated on only one Synology product supporting VPN Plus.

Synology Account

A Synology Account is required for activating and using client VPN access licenses. The information and status of the activated licenses will be synced with your Synology Account.

If you sign out of Synology Account on your product, the licenses will be temporarily suspended until your next login.

VPN Plus Features

Learn more about VPN Plus features here.

Maximum number of concurrent connections