- Functions as a NAS agent for the cloud service of Active Insight to retrieve the performance data of the Synology NAS
Application Component
Active Insight
Features
Specifications
- Performance data include:
- CPU
- Memory
- Network
- Volume
- SSD cache
- Drive
- NFS
- LUN
- System protection information:
- DSM & packages' update status
- Hyper Backup status
- DSM login attempts
- File activities
- Collected metrics will be uploaded to Active Insight server
- Licenses are required corresponding to the number of hosts under monitoring
- Enabling Active Insight will change the host's Time Setting to "Synchronize with NTP server"
Limitations
- Minimum version required:
- DSM 7.2
- Active Insight 3.0.2
- Active Insight requires a system memory of 512 MB or more
- File activity monitoring requires a system memory of 1 GB or more
Cloud Service
Features
- Centralized monitoring of multiple hosts' performance data, Hyper Backup status, login attempts, and file activities
- Centralized control of DSM and package updates
- Historical performance metric charts for inspections and diagnoses
- Email notifications of abnormal events and detailed troubleshooting advice
- Reports on the topics of File activities, Login activities, Backup activities, Update activities, Device & storage, and Event logs
- Account delegation
- Delegate the Active Insight service to a managed service provider
- Manage delegators' Active Insight service
- Delegators are your Synology Account Group members
- Manage license subscription and assignment to the monitored hosts
Specifications
- System performance and capacity monitoring:
- Storage-based and LUN-based performance metric charts
- Volume usage trend and storage pool status
- Volume capacity forecasting
- System protection monitoring:
- Hyper Backup:
- Hyper Backup status
- Backup tasks' details
- Login Activity:
- Analysis of unusual login events
- Timeline of successful and failed login attempts
- Geolocations of failed login attempts
- Customized thresholds of unusual logins
- File Activity:
- Statistics of file activities including reads, writes, moves, renames, creations, and deletions
- Detects ransomware events based on suspicious file activities
- The ransomware events will trigger automatic snapshots with immutability, if supported (Snapshot Replication package is required)
- This function captures a maximum of 1 snapshot per shared folder daily
- Top 10 file activities analytics
- Hyper Backup:
- System health monitoring with abnormal event notifications:
- Default abnormal events include:
- Storage issues
- Hardware defects
- File service errors
- Abnormal backup tasks
- Unusual login events
- Supported actions to abnormal events:
- Troubleshooting attempts
- Set a reminder
- Mark issue as resolved (if available)
- Default abnormal events include:
- Web portal's login session monitoring:
- NAS registration to the Active Insight service
- User activities on the Active Insight portal
- Centralized management:
- Update DSM and packages through the Active Insight portal
- Manage hosts registered under other Synology Accounts
- License subscription:
- Subscribe to additional licenses to monitor more hosts
- Assign licenses to hosts for the Active Insight service
Limitations
- Active Insight can monitor up to 2,000 hosts
- Hyper Backup status monitoring does not include LUN backup tasks
- In a high-availability cluster, only the active server is monitored
Affiliated Utility
Synology Active Insight (Mobile)
Features
- Centralized monitor of multiple hosts performance data
- Push notifications of abnormal events and detailed troubleshooting advice
Specifications
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System requirements
- iOS: 14.0 or above
- Android: 8.0 or above
- List of all hosts under the Synology Account
- Hosts with abnormal events can be filtered out
- System performance monitoring, including the following metrics:
- CPU
- Memory
- Network
- System health monitoring with abnormal event notifications:
- Default abnormal events include:
- Storage issues
- Hardware defects
- File service errors
- Supported actions to abnormal events:
- Troubleshooting attempts
- Set a reminder
- Mark issue as resolved (if available)
- Default abnormal events include:
