I Love Taimei Empowers Growth with Synology AI-Powered Surveillance Solutions

As I Love Taimei expands its footprint throughout Singapore, it faces the critical challenge of managing surveillance footage and insights efficiently. The previous surveillance system presents significant hurdles as each store's footage is independently managed.

Central to these challenges is the lack of user-friendly management features. Without the ability to centrally monitor or quickly obtain footage from their stores, response to critical events could be delayed or completely missed. As I Love Taimei continues its expansions, the need for more sophisticated video analytics is needed. Advancing beyond basic surveillance functions is the key to making informed decision-making and optimizing operational efficiency in an ever-evolving business landscape.

I Love Taimei deployed Synology with assistance from our Singaporean partner ACE Peripherals Pte Ltd. To address the need for multi-site surveillance management, I Love Taimei deployed a total of 18 NASs, one in each store for local video recording including one used as an AI-powered NVR. These NAS were then connected to a 5-bay DiskStation in the headquarters as a centralized host server. This setup enabled I Love Taimei to project footage from all branches onto three large screens at the headquarters using Surveillance Station, providing a centralized overview and significantly enhancing their monitoring capabilities. To generate business insights from their flagship store, I Love Taimei used a DVA series as an NVR in the store for AI-powered video analytics.

With the DVA series, the customer leverages AI for people counting to monitor traffic in each branch. As Surveillance Station offers a range of built-in tools for organizations to build third-party integration and custom features, I Love Taimei is now able to integrate footage data with third-party systems including POS systems to retrieve transaction-related footage and analyze customer engagements. This advanced analytics functionality provides valuable insights into customer behavior and operational efficiency, enabling data-driven decision-making and enhancing overall business performance.

Nevertheless, ensuring a reliable destination to store mission-critical information and insights is the backbone of business operations. I Love Taimei centrally stores and archives their branch footage to a 5-bay DiskStation at the headquarters on a regular basis. The NAS not only serves as the host to centrally back up all branch footage, allowing simple and centralized monitoring but as I Love Taimei continues to grow, it can also be flexibly expanded up to 15 bays by connecting with extra two Synology 5-bay expansion units to accommodate their growing needs of large data archive.

Deploying Synology solutions helps businesses effortlessly achieve centralized data management, ensuring mission-critical data across branches are stored and protected nicely. The system not only provides a strong foundation for stores to build generative insights through AI analytics and third-party integration but with unmatched scalability, the business can easily add additional servers to CMS (Central Management System) when they have new branches expanded. Ultimately, the Synology surveillance management solution is a future-ready option that helps centralize cross-site data management while they grow and allows businesses to empower data-driven decision-making.