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Tutorial & FAQ > Surveillance Station
28 Aug 2024 - Purpose This article introduces different methods to add a Synology Camera: via the Surveillance Station web interface, the desktop client Surveillance Station Client, or the mobile app DS cam. Users of wireless Synology Camera need to use DS cam to...
Tutorial & FAQ > Surveillance Station
1 Aug 2024 - Symptoms You cannot find your wired Synology Camera in the auto-search list of Surveillance Station, DS cam, or Synology Camera Tool. Environment Wired Synology Camera models Surveillance Station 9.1 or above DS cam (Android 3.7.0 / iOS 5.6.0 or above...
Tutorial & FAQ > DiskStation Manager
5 Jul 2023 - What are some common Synology Drive Client sync or backup task issues and how can I fix them? Purpose This article provides common error messages that may occur when you execute Synology Drive Client sync or backup tasks. Each error may have more than...
Tutorial & FAQ > DiskStation Manager
19 Mar 2025 - Formats & Display What formats do Synology Photos support? Refer to the Technical Specifications for details. Why can't I see my HEIF (.heic) files? To view HEIC photos on different platforms using Synology Photos, refer to this article for details....
Tutorial & FAQ > DiskStation Manager
12 Jun 2024 - Contents Storage Manager Quick Start Guide Storage Manager Quick Start Guide Storage Creation and Repair How do I repair a storage pool with a drive that was accidentally removed? The "Repair" option cannot be selected. What can I do? Why does it take...
Tutorial & FAQ > DiskStation Manager
21 Jul 2023 - Purpose The migration process moves your system and data from an old Synology NAS to a new one. Depending on your Synology product or individual setup, Synology provides three methods to perform migration: 1 Migration via Migration Assistant HDD migration...
Tutorial & FAQ > DiskStation Manager
7 Feb 2025 - Contents Accessibility and Connectivity For DSM / Domain / LDAP Users How do I save files from a Windows PC to a Synology NAS within the local network? How do I access shared folders on my Synology NAS from a Mac computer within a local network? How...
Tutorial & FAQ > DiskStation Manager
14 May 2021 - Contents Setup issues Does Synology DDNS support wildcard? How do I reserve my Synology DDNS hostname? How do I transfer my DDNS to another Synology product? Connection issues Connection via DDNS is not secure. What can I do? DDNS status displays "Failed...
Tutorial & FAQ > DiskStation Manager
8 Mar 2024 - Content Why can't I see the On-demand Sync option? Check the "Environment" section of this article to make sure that your device is compatible with On-demand Sync. Do online-only files take up drive space on my computer? For online-only files, only file...
Tutorial & FAQ > DiskStation Manager
4 Mar 2024 - Permission Management How can I manage ACL settings on my Synology NAS? How do I export folder permissions? How do I migrate files and their domain ACL privilege settings from a Windows server to my Synology NAS? How do I edit the permission for folders...
Tutorial & FAQ > DiskStation Manager
4 Dec 2024 - Details The table below lists some of the common error codes you may encounter during backups or restorations using the following services: ActiveProtect Manager Active Backup for Business Windows PC or physical servers Error Code Description 0x80042301...
Tutorial & FAQ > DiskStation Manager
16 Oct 2023 - Details General issues Index of MailPlus security logs What can I do when the CPU utilization of my Synology NAS is high? How do I customize the alias, port, or domain for specific Synology services? What websites does my Synology NAS connect to when...
Tutorial & FAQ > DiskStation Manager
12 Dec 2024 - Contents General issues Why can't I find Active Backup for Business in the Package Center on my Synology NAS? How many devices can I back up concurrently with Active Backup for Business? Can I exclude specific files and folders for PC/physical server...
Tutorial & FAQ > DiskStation Manager
28 Mar 2023 - What is Hybrid Share? Synology Hybrid Share is a hybrid-cloud solution combining the performance of Synology NAS with the scalability of C2 Storage. Mount your cloud storage on a Synology NAS for local and low-latency access to the remote data stored...
Tutorial & FAQ > Synology Router Manager
7 Oct 2022 - Details A few points to keep in mind before updating your Synology Router to SRM 1.3: The Wireless Repeater (WDS) mode is currently not supported. Restoring configurations between SRM 1.2 and SRM 1.3 is not supported. To restore configurations to a Synology...
Tutorial & FAQ > Synology Router Manager
17 Mar 2022 - Symptoms In a Synology mesh Wi-Fi system with VLAN configured, you have trouble connecting to the Internet or some Wi-Fi SSIDs after doing one of the following: After a wireless deployment, connect your Wi-Fi points to the mesh system via an Ethernet...
Tutorial & FAQ > C2
23 Aug 2024 - C2 Backup is a backup solution for Windows devices, Mac computers, and Microsoft 365 services that provides comprehensive data protection. For Windows devices, you can back up not only your entire device, including your documents, photos, and videos,...
Tutorial & FAQ > C2
6 Nov 2024 - Getting Started What is C2 Identity? C2 Identity Quick Start Guide Users User creation & migration Manage users on C2 Identity Add users manually Import users and groups from a CSV file Import users and groups from Microsoft Active Directory Import users...
Tutorial & FAQ > C2
8 Jun 2023 - Introduction C2 Object Storage Quick Start Guide What is C2 Object Storage? API compatibility and function limitations Frequently asked questions about C2 Object Storage pricing Web portal Manage buckets Use versioning in C2 Object Storage Protect data...
Tutorial & FAQ > C2
26 Sep 2024 - Getting Started What is C2 Password C2 Password Quick Start Guide C2 Password Extension Quick Start Guide C2 Password App Quick Start Guide (iOS) C2 Password App Quick Start Guide (Android) C2 Password Plus Manage members on C2 Password Plus C2 Password...