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Terms of Services
COOKIE POLICY
Synology websites and certain online services may use cookies, which are files that are placed on your device to enable data collection. If you opt-in to our use of cookies, we will use the information collected by cookies to better understand how you navigate our website and to assess your engagement, to remember customized settings and preferences, such as your language choice. All cookies will expire in 540 days from the day you visit Synology websites. After you have opted-in to our use of cookies, you can disable cookies by modifying settings in your browser. If you choose to do so, some functionalities that are dependent on cookies may not function properly.
Where any information we collect through cookies qualifies as personal data, our Privacy Statement applies to the collection and use of that data. Please review this Cookie Policy and our Privacy Statement carefully.
The following categories are defined by ICC UK Cookie guide.
Category 1. Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as payment services or account authorization, cannot be provided. This category of cookies cannot be disabled. The table below provides more information on these cookies.
| Cookie Name | Source | Purpose |
|---|---|---|
| XSRF-TOKEN/ _csrf_token |
Synology, Inc. | This cookie is used to help with site security in preventing Cross-Site Request Forgery attacks. |
| synodemo_session rma_session/ aravel_session/ synology_community_session event_session/ payment_session/ project_management_session/ recruiting_system_session/ PHPSESSID/ synology_accounts_session/ payment_session |
Synology, Inc. | These cookies are used to maintain the state of the connection between the Synology web servers and your computer, enabling you to move between web pages on the Synology websites. |
| __stripe_sid/ _stripe_mid | Stripe, Inc. | These cookies are used for processing payment and to aid in fraud detection. |
| backup_project_id/ backup_token/ fullname/ stoken/ a_id_token/ a_oauth_access_token/ _last_region/ syno_confirm_[version]_answer/ cookielawinfo-checkbox-performance/ cookielawinfo-checkbox-targeting/ cookielawinfo-checkbox-functionality/ cookielawinfo-checkbox-necessary/ viewed_cookie_policy/ CookieLawInfoConsent |
Synology, Inc. | These cookies are used to remember identification and preferences of a visitor on Synology websites. |
| NID | Google LLC | This cookie is set by Google reCAPTCHA, which is used for spam protection when you view a page containing a form. |
Category 2. Performance cookies
These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. This category of cookies can be disabled by changing your cookie preferences. The table below provides more information about these cookies.
| Cookie Name | Source | Purpose |
|---|---|---|
| _ga/ _gtm/ _gid/ _gat_UA-nnnnnnn-nn/ _ga_xxxxxxxxxx |
Google LLC | These cookies are used to collect information about how visitors use Synology websites. We use the information to help us improve websites through the collection of anonymized information (e.g., number of visitors to website) |
| mf_[session]/ mf_user/ Mouseflow |
Mouseflow | This website uses Mouseflow, a third-party analytics tool, to track page content and click/tap, movement, scroll, and keystroke activity. We use the information to help us improve user experiences on our websites. You can opt-out at https://mouseflow.com/opt-out/. |
| _clck/ _clsk/ CLID/ ANONCHK/ MR/ MUID/ SM | Microsoft Clarity | We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay. Website usage data is captured using cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement. |
Category 3. Functionality cookies
These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have to parts of web pages that you can customize. They may also be used to keep track of which notices you have already viewed to avoid repetition. The information these cookies collect will not personally identify you and cannot track your browsing activity on other websites. This category of cookies can be disabled by changing your cookie preferences. The table below provides more information about these cookies.
| Cookie Name | Source | Purpose |
|---|---|---|
| language/ Synology_community_language |
Synology, Inc. | These cookies are used for remembering your language preference on Synology websites. |
| _LiveChat | LiveChat, Inc. | This cookie is used for storing user's personal customization when using LiveChat. |
Category 4. Targeting cookies or advertising cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help to measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization. For example, in our remarketing or retargeting campaigns, we will serve targeted ads to you after you have visited or taken action on our website. In terms of technical execution, remarketing is the process of using a JavaScript tag to place a cookie in your browser. The cookie then informs a remarketing platform to serve specific display ads through an ad exchange, based on the pages or products you have engaged with or searched for on our website or app. This category of cookies can be disabled by changing your cookie preferences. You can also use The DAA's opt-out platform to decline the collection and use of information for the purpose of serving you interest-based advertising. The table below provides more information about these cookies.
| Cookie Name | Source | Purpose |
|---|---|---|
| bcookie | LinkedIn Corporation | These cookies are used to display relevant advertising to visitors. |
| _fbq | These cookies are used to display relevant advertising to visitors. | |
| _uetsid _uetvid |
Microsoft | These cookies are used to display relevant advertising to visitors. |
| IDE/ _gcl_au | Google LLC | These cookies are used to display relevant advertising to visitors. |
| _rdt_uuid | Reddit Inc. | These cookies are used to display relevant advertising to visitors. |
| wcs_bt | Naver Corporation | These cookies are used to display relevant advertising to visitors. |
| twq | Twitter, Inc. | These cookies are used to display relevant advertising to visitors. |
| _adroll | NextRoll Inc. | These cookies are used to:
|
| auid/ obuid/ outbrain_click_id/ outbrain_cid_fetch/ obca_vid/ obca_sid/ obca_data | Outbrain Inc. | These cookies are used to display relevant advertising to visitors. |
| _fw_crm_v/ first_session | Freshworks Inc. | These cookies are used to display relevant advertising to visitors. |
How do I refuse my consent to the use of cookies?
If you do not want cookies to be stored on your device, you can adjust the setting of your browser to reject the setting of all or some cookies, and to alert you when a new cookie is added. For further information about how to do so, please refer to your browser help documentation. Please note that if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access or use all or parts or functionalities of our sites.
If you want to remove previously-stored cookies, you can manually delete the cookies at any time. However, this will not prevent the sites from placing further cookies on your device unless you adjust your browser setting as described above.
For more information on the development of user-profiles and the use of targeting and advertising cookies, please see www.youronlinechoices.eu if you are located in Europe, or www.aboutads.info/choices if in the United States.
Contact Us
If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Statement.