障害履歴
Scheduled - We will be undergoing scheduled maintenance during this time.
2024-07-23 11:38:12 ( UTC +08:00 )
Completed - The scheduled maintenance has been completed.
2024-07-23 11:30:00 ( UTC +08:00 )
Scheduled - We will be undergoing scheduled maintenance during this time.
2024-07-23 11:03:00 ( UTC +08:00 )
Scheduled - Synology Store will undergo a scheduled server upgrade on July 23, 2024, from 11:00 AM to 12:00 PM (UTC +8). We recommend checking your order status after the maintenance period.
2024-07-23 11:02:39 ( UTC +08:00 )
In Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
2024-07-23 11:00:00 ( UTC +08:00 )
In Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
2024-07-23 11:00:00 ( UTC +08:00 )
In Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
2024-07-23 11:00:00 ( UTC +08:00 )
Scheduled - Synology Store will undergo a scheduled server upgrade on July 23, 2024, from 11:00 AM to 12:00 PM (UTC +8). We recommend checking your order status after the maintenance period.
2024-07-23 08:40:04 ( UTC +08:00 )
Resolved - The incident has been resolved.
2024-07-05 11:00:15 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2024-07-05 10:37:53 ( UTC +08:00 )
Resolved - The incident has been resolved.
2024-06-19 20:09:55 ( UTC +08:00 )
Investigating - We have detected an issue with the traffic on the QuickConnect relay server in the Singapore region. We are currently asking the ISP to investigate. Users utilizing the QuickConnect relay server in this region may experience connection issue. We apologize for any inconvenience caused.
2024-06-19 17:57:14 ( UTC +08:00 )
Resolved - The incident has been resolved.
2024-06-04 11:51:01 ( UTC +08:00 )
Resolved - The incident has been resolved.
2024-05-22 17:38:54 ( UTC +08:00 )
Resolved - The incident has been resolved.
2024-05-20 09:30:35 ( UTC +08:00 )
Resolved - The incident has been resolved.
2024-05-08 10:16:58 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2024-05-08 08:38:50 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2024-05-08 08:04:04 ( UTC +08:00 )
Resolved - The incident has been resolved.
2024-04-29 15:33:00 ( UTC +08:00 )
Resolved - The incident has been resolved.
2024-04-03 19:01:47 ( UTC +08:00 )
Monitoring - A fix has been implemented and we are monitoring the results.
2024-04-03 18:51:12 ( UTC +08:00 )
Monitoring - A fix has been implemented and we are monitoring the results.
2024-04-03 18:48:09 ( UTC +08:00 )
Monitoring - A fix has been implemented and we are monitoring the results.
2024-04-03 18:47:41 ( UTC +08:00 )
Completed - The scheduled maintenance has been completed.
2024-03-28 11:00:00 ( UTC +08:00 )
In Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
2024-03-28 09:00:00 ( UTC +08:00 )
Scheduled - DDNS service is scheduled to undergo a server upgrade on March 28, 2024, from 9:00 a.m. to 11:00 a.m. (GMT+8). During this period, there may be a 2-minute interruption in DDNS registration or new connections, but existing users' service won't be affected.
2024-03-27 16:46:24 ( UTC +08:00 )
Completed - The scheduled maintenance has been completed.
2024-03-28 11:00:00 ( UTC +08:00 )
In Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
2024-03-28 09:00:00 ( UTC +08:00 )
Scheduled - QuickConnect service is scheduled to undergo a server upgrade on March 28, 2024, from 9:00 a.m. to 11:00 a.m. (GMT+8). During this period, there may be a 2-minute interruption in QuickConnect ID registration or new connections, but existing users' service won't be affected.
2024-03-27 16:44:27 ( UTC +08:00 )
Scheduled - QuickConnect service is scheduled to undergo a server upgrade on February 29, 2024, from 9:00 a.m. to 15:00 p.m. (GMT+8). During this period, there may be a 2-minute interruption in QuickConnect ID registration, but currently registered users' services will not be affected.
2024-02-29 17:51:06 ( UTC +08:00 )
Completed - The scheduled maintenance has been completed.
2024-02-29 15:00:00 ( UTC +08:00 )
In Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
2024-02-29 09:00:00 ( UTC +08:00 )
Resolved - The incident has been resolved.
2024-02-17 10:18:02 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-12-22 15:06:19 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-12-21 11:42:41 ( UTC +08:00 )
Resolved - Due to unstable network issues, accessing C2 services might encounter timeouts or delays.
2023-11-20 14:54:18 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-11-09 09:28:23 ( UTC +08:00 )
Identified - The issue has been identified and a fix is being implemented.
2023-11-09 00:42:50 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-10-28 14:10:57 ( UTC +08:00 )
Resolved - Update service is unavailable due to database connection problem
2023-10-16 10:04:31 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-10-14 19:20:10 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-10-14 17:57:13 ( UTC +08:00 )
Resolved - "Synology DDNS service experienced a connectivity issue with its cache server but is now fully restored and operational."
2023-10-06 09:49:29 ( UTC +08:00 )
Resolved - Due to unstable network issues, accessing C2 services might encounter unexpected errors or delays.
2023-08-23 18:12:27 ( UTC +08:00 )
Resolved - issues resolved
2023-08-30 09:43:16 ( UTC +08:00 )
Identified - Due to unstable network issues, accessing C2 services might encounter unexpected errors or delays.
2023-08-30 04:22:51 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-08-30 04:21:41 ( UTC +08:00 )
Investigating - Due to unstable network issues, accessing C2 services might encounter unexpected errors or delays.
2023-08-30 01:32:48 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-08-28 13:48:45 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-08-28 13:45:24 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-08-11 15:19:18 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-08-10 08:55:37 ( UTC +08:00 )
Identified - The issue has been identified and a fix is being implemented.
2023-08-09 20:08:59 ( UTC +08:00 )
Identified - ISP is actively working to mitigate this issue.
2023-08-09 20:05:36 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-08-07 16:39:15 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-07-22 16:43:54 ( UTC +08:00 )
Monitoring - A fix has been implemented and we are monitoring the results.
2023-07-22 07:21:11 ( UTC +08:00 )
Resolved - A brief cloud service disruption occurred due to unstable network connectivity, preventing users from subscribing C2 services or modifying existing subscriptions. The incident has been resolved, and services are now fully functional.
2023-07-19 13:54:36 ( UTC +08:00 )