Active Insight
  1. DiskStation Manager
Active Insight

Active Insight

Monitor your Synology deployment performance, status, and file activity with live updates.

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Active Insight

  • Overview

  • Pricing

Centralized managementView critical metrics for devices in your deployment and respond to system events from one streamlined view.
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See more. Respond faster. NewActive Insight’s new file activity monitoring helps you enhance your deployment’s security.Better file activity insightsWith continuous file activity monitoring, you gain security event alerts along with an aggregate view of all the file operations on your system.Responsive snapshotsNow your system minimizes the risk of data loss from cyberthreats such as ransomware by identifying and responding to security incidents with automated snapshots.Granular detailsFile operation details at the user, folder, and even file level enable comprehensive incident analysis and response.
Say goodbye to bottlenecks Active Insight is made to help you identify resource limitations so you can better respond. Use intelligent analysis and forecasting when optimizing or expanding your deployment. Learn more System-level intelligenceView current CPU load and utilization, memory use, and network throughput, or view up to six months of recorded data.Storage monitoring with forecastingForecast your future storage needs while getting current and recorded data for storage use, IOPS, and throughput.Gauge protection levels in real timeCentralized monitoring also extends to data and access protection, simplifying the execution of multi-location backup plans and allowing you to react faster in the event of potential security breaches.Keep an eye on backup tasksMonitor Hyper Backup task statuses and review backup logs across all your devices to prevent dangerous gaps in your data protection.Monitor worldwide login activitiesAccess detailed logs, graphs, and statistics on login activities across your deployments and receive alerts when the system detecs abnormal patterns.Manage updates fleetwideView and install available updates for all Synology systems under your management, check update statuses and issues, and receive notifications when new versions are available.A central monitoring platformLeverage Active Insight to increase IT operational efficiency and minimize troubleshooting effortsManage different accounts from one portalAdd several Synology Accounts to your Active Insight dashboard to manage devices for different clients, teams, or users.Deployment reports made easyAutomated reports give you convenient access to the event and system activity information you need.One-stop supportSupport tickets submitted for devices with Active Insight enabled will automatically include system diagnostics logs, allowing our support teams to start investigating the issue faster.Actionable intelligenceActive Insight identifies indicators of possible system failure and will notify you if your deployments are at risk. You can also set up your own rules, dashboards, and alerts to guard self-defined standards and thresholds.Problem-solving adviceGet event notifications with detailed troubleshooting advice whenever Active Insight detects system anomalies affecting any Synology NAS under your administration.Custom event rulesConfigure your dashboard layout and create your own event notification rules to address specific concerns.Email and push messagesReceive event notifications via email and mobile push notifications to avoid missing anything unusual.Monitor your systems wherever you areMake Active Insight your platform of choice for on-the-go monitoring. Available for Android and iOS.Access Active InsightGet started today by enabling Active Insight on your Synology system or give it a go on our demo site.
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How to set up Active Insight
Looking to centrally manage all your Synology NAS? Leverage Synology Central Management System (CMS) to configure settings and manage thousands of Synology NAS servers from one platform. Learn more

Who is using Active Insight?

See how our solutions empower businesses around the world.

"With Synology Active Insight our organization has exactly the tool that we need to monitor our clients systems from one central dashboard. All the essential information is there: NAS and disk health, backup status and more. It also makes it easy to centrally deploy firmware updates. Active Insight has saved us a lot of time."

B. Broekema, General Manager, Pixelbyte

"By using Synology's Active Insight solution for the management and supervision of our customers' NAS, both for the hardware and for the management of external backups, we are now able to manage a fleet of more than 200 NAS representing more than 400 TB of hosted data. Active Insight enables us to quickly detect any anomalies at a glance, so we can react more quickly."

Jérôme Carrière, Deputy Director, Leader System

"With Active Insight, we can monitor all of our clients' systems at a glance. Proactive alerts about potential failures enable us to address issues before the client notices them. We deploy this solution across our backup, file storage, and video surveillance offerings, enhancing our support for these services and enabling us to adopt a proactive stance towards maintenance and issue resolution."

Rafael Suball, Technical Director, UT Hospitality

Recommended modelsFor IT enthusiastsSynology's powerful, cost-efficient NAS devices are suitable for IT enthusiasts who need ample storage for any digital interests and projects.Learn moreFor SMBsSmall and medium-sized businesses looking for a sophisticated storage solution can benefit from cost-efficient and reliable Synology NAS.Learn moreFor enterprisesLarge businesses with distributed offices and intensive workloads can take advantage of high-powered, low-latency storage solutions.Learn moreNotes:Active Insight is powered by Synology C2, Synology's own data center.DSM 7.0.1 or newer is required to display performance, backup, and login metrics on the Active Insight web portal. Other restrictions may apply. Refer to the software specifications for more details.To learn more about Terms & Conditions of Active Insight, please refer to this document.

Deployment visibility, 24/7

Your first three device licenses are free with Active Insight. Scale up at any time, as your deployment grows.

Total

--/ year

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infoUp to 2,000 licenses (managed devices).

3 Complimentary + Subscribed ( per device/year)

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Features

  • Monitor performance and storage
  • Update DiskStation Manager and packages
  • Monitor Hyper Backup
  • Detect unusual sign-in activity
  • Detect abnormal file activity
  • Generate custom reports
  • Customize events
  • Retain data (1 year)
Frequently asked questionsHow do I purchase licenses?Licenses can be purchased through the Active Insight web portal under the Subscription menu.How many licenses do I need to purchase?​The number of licenses needed depends on the number of devices managed under Active Insight. ​To manage more than three devices, a license must be purchased for each device. For example, to manage ten devices, seven licenses must be purchased.What happens to my Active Insight once my subscription expires?After your subscription expires, your Active Insight plan will enter into a grace period to let you continue using the service and protect your monitoring data for a limited time. Learn moreWhere are the Active Insight servers located?Active Insight is hosted in our C2 data center in Frankfurt am Main, Germany.What are the differences between Synology Central Management System (CMS) and Active Insight?​
Synology Central Management System (CMS) is designed to provide powerful central management of Synology devices in a single deployment and requires a Synology NAS to act as host. CMS is ideal for initial deployment and continuous management of storage devices within one domain or network, for example by setting up group policies or running scripts on select Synology NAS.Active Insight is a cloud-powered monitoring platform that provides limited central monitoring features for Synology NAS distributed globally, across one or several Synology Accounts. In addition to storage and performance metrics, Active Insight also provides Hyper Backup monitoring and unusual login activity monitoring.
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