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Notes:
Product Availability:
Generally Available: The product is still in production and available through retail channels or partners.
Discontinued: The product is no longer manufactured.DSM/SRM/Software/Firmware Update:
Full: Firmware and software updates will be continuously provided.
Limited: Only security updates will be provided.
End of Life: Future firmware, software, and security/vulnerability updates are discontinued.
Refer to Synology Software Life Cycle Policy.Technical Support:
Full: Technical support and hardware repair/replacement services will be provided within the product warranty period.
Limited: If the operating system of your product has reached the End of Extended Life Phase, only basic consultation services will be provided (e.g., feature setup and operational guidance). Hardware repair/replacement services may be available but are subject to the availability of replacement materials and components, and may incur an associated cost or fee.Product Warranty:
The product warranty period shall commence on the purchase date as indicated on the purchase receipt. All Synology Certified Refurbished products come with a 2-year warranty. For more details, please visit LIMITED PRODUCT WARRANTY.
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