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Bee Series by Synology
Products A-Z

Synology Store

Your one-stop shop for Synology essentials

  • Bee Series

    All your work and memories in one place

    Router

    Advanced network functionality made accessible

    Surveillance

    Protect your premises around the clock, indoors and outdoors

    Expansion Unit

    Add extra drive bays to your storage

    Storage Drives

    Drives designed for Synology systems

    Accessories

    Find the right gear for your device

    Add-in Cards

    Add-in Cards image
    Learn more

    Memory Modules

    Memory Modules image
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    Rail Kits

    Rail Kits image
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    Spare Parts

    Spare Parts image
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    Refurbished NAS

    Renew, Reuse, Refurbish

    Shop with us for these reasons

    Free shipping

    Free shipping

    Free standard shipping1 on orders over €199.99 (not including taxes)

    Free shipping

    Optional expedited delivery

    Get your order as early as next day

    Free shipping

    30-day return policy

    30-day moneyback guarantee for all orders2

    Free shipping

    Warranty by Synology

    Direct technical support and RMA service

    Frequently asked questions

    Delivery

    Payment

    Returns & Refunds

    Order Management

    Delivery

    Where does Synology Store ship to?

    When will I receive my products after placing an order?

    Do I need to pay for shipping?

    Why am I being charged a handling fee?

    Can I change my shipping address after my order is placed?

    Payment

    What payment methods are available for Synology Store?

    Can I change my payment method after placing the order?

    Returns & Refunds

    What is Synology Store's return policy?

    What is the return process?

    What should I do if I receive a defective product or a product with missing accessories?

    When will I receive my refund after applying for a return?

    Do you issue credit notes when refunds are made?

    Order Management

    Where can I check my order status?

    Can I track my delivery?

    Can I cancel my order right after purchase?

    Can I modify my order?

    Where can I find my invoice?

    More Information

    Notes:

    1. Orders with shipping addresses in Andorra, Cyprus, Greece, Ireland, Liechtenstein, Portugal, and Switzerland are not eligible for free shipping.

    2. Some conditions may apply. See our Sales Policy for more info.

    3. The discounted amounts for all promotions will be confirmed during checkout. Each promotion cannot be combined with any other promotional codes or concurrent bundle offers, including but not limited to special prices, bundle combinations, or other cart-level discounts. Additionally, once used, no promotions will be reinstated, including orders that have been returned and successfully refunded. Note that eligible models and quantities may vary by region; please contact your local store for more information. Synology Store reserves the right to cancel or modify the promotion at any time without prior notice and to reject any order placed at any time. Synology Store retains the right to the final interpretation of all promotion details.