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Observaciones:
Technical support services are not provided in the following situations:
  • Issues caused by using third-party RAM, or using drives or PCIe cards not included in the Product Compatibility List.
  • End-of-Life products: Refer to the “DSM Update” column on Product Support Status page.
  • The product has been disassembled without prior authorization from Synology.
  • Issues caused by using non-genuine Synology products, software, or applications.