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Bee Series by Synology
Products A-Z

Product Support Status

At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. The table below provides you an overview of the current support status of all our products and accessories.

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RackStation Series

Product Name
Product Image
Product Availability
DSM Update
Technical Support
Warranty (in years)
Resources

Product Name
RS10613xs+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
5 Years


Product Name
RS3614xs+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
5 Years


Product Name
RS3614RPxs

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
5 Years


Product Name
RS3614xs

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
5 Years


Product Name
RS3413xs+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS3412RPxs

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS3412xs

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS3411RPxs

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS3411xs

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS2414RP+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS2414+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS2212RP+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS2212+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS2211RP+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS2211+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS815RP+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS815+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS815

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS814RP+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS814+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS814

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS812RP+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS812+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS812

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS411

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS214

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RS212

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
RC18015xs+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
5 Years


DiskStation Series

Product Name
Product Image
Product Availability
DSM Update
Technical Support
Warranty (in years)
Resources

Product Name
DS3615xs

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
5 Years


Product Name
DS3612xs

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS3611xs

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS2415+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS2413+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS2411+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS2015xs

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
5 Years


Product Name
DS1815+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS1813+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS1812+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS1515+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS1515

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS1513+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS1512+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS1511+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS715

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS713+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS712+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Product Name
DS415+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS415play

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS414

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS414slim

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS414j

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS413

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS413j

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS412+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS411+II

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS411+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS411

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS411slim

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS411j

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS216se

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS215+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS215j

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS214+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS214

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS214play

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS214se

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS213+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS213

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS213j

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS213air

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS212+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS212

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS212j

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS211+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS211

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS211j

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS115

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS115j

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS114

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS112+

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS112

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS112j

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Product Name
DS111

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
2 Years


Network Video Recorder Series

Product Name
Product Image
Product Availability
DSM Update
Technical Support
Warranty (in years)
Resources

Product Name
NVR1218

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Full

Warranty (in years)
3 Years


Product Name
NVR216

Product Image

Product Availability
Discontinued

DSM Update
Limited

Technical Support
Limited

Warranty (in years)
3 Years


Router Series

Product Name
Product Image
Product Availability
SRM Upgrade
Technical Support
Warranty (in years)
Resources

Product Name
RT1900ac

Product Image

Product Availability
Discontinued

SRM Upgrade
Limited

Technical Support
Limited

Warranty (in years)
2 Years

Resources

Notes:Product Availability:
Generally Available: The product is still in production and available through retail channels or partners.
Discontinued: The product is no longer manufactured.
DSM/APM/SRM/Software/Firmware Update:
Full: Firmware and software updates will be continuously provided.
Limited: Only security updates will be provided.
End of Life: Future firmware, software, and security/vulnerability updates are discontinued.
Refer to Synology Software Life Cycle Policy.
Technical Support:
Full: Technical support and hardware repair/replacement services will be provided within the product warranty period.
Limited: If the operating system of your product has reached the End of Extended Life Phase, only basic consultation services will be provided (e.g., feature setup and operational guidance). Hardware repair/replacement services may be available but are subject to the availability of replacement materials and components, and may incur an associated cost or fee.
Product Warranty:
The product warranty period shall commence on the purchase date as indicated on the purchase receipt. All Synology Certified Refurbished products come with a 2-year warranty. For more details, please visit LIMITED PRODUCT WARRANTY.

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